Privacy Policy

Last updated: 29 September 2026

This Privacy Policy describes how Zynqavero Pty Ltd (“Zynqavero”, “we”, “us” or “our”), located at Level 12, 100 Market Street, Sydney NSW 2000, Australia, collects, uses, stores and shares personal information when you access or use the Zynqavero platform and website at zynqavero.com.

1. Information We Collect

We may collect the following categories of personal information:

  • Identity information: your name, as provided when contacting us or requesting access
  • Contact information: your email address and, where provided, your phone number
  • Request information: the content of access requests and support messages you submit
  • Technical information: browser type, device type, IP address and pages visited, collected automatically via server logs

We do not collect sensitive personal information unless you voluntarily provide it, and we do not request payment, card or account data through this website.

2. How We Use Your Information

Zynqavero uses collected information for the following purposes:

  • To process and respond to access requests submitted via the contact form or email
  • To provide user support and respond to enquiries
  • To operate, maintain and improve the Zynqavero platform
  • To comply with applicable legal obligations

3. Legal Basis for Processing

We process personal information on the following bases: to perform the steps you request prior to or as part of accessing the platform; to comply with a legal obligation; or where we have a legitimate interest in operating and improving the platform that is not overridden by your rights.

4. Data Sharing

We do not sell, rent or share your personal information with third parties for their own marketing purposes. We may share information with service providers who assist in operating the platform (such as hosting providers), subject to appropriate data processing agreements. We may also disclose information where required by law.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When information is no longer needed, we securely delete or anonymise it.

6. Security

Zynqavero implements reasonable technical and organisational measures to protect personal information from unauthorised access, loss or disclosure. No method of transmission over the internet is completely secure, and we cannot provide an absolute guarantee of security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the processing of your personal information. To exercise any of these rights, please contact us at [email protected] or by post at Level 12, 100 Market Street, Sydney NSW 2000, Australia.

8. Cookies

This website may use essential technical cookies necessary for the operation of the platform. No third-party tracking or advertising cookies are used.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.

10. Contact

For any privacy-related questions or requests, contact us at:

  • Email: [email protected]
  • Phone: +61 2 9876 5432
  • Post: Zynqavero Pty Ltd, Level 12, 100 Market Street, Sydney NSW 2000, Australia